Do I have to sign during the appointment?
No. Our value proposition is built around giving you a written proposal and time to review it.
Are estimates free?
Standard in-home consultations within the service area are intended to be free. Confirm this policy before launch.
How long does installation take?
It depends on the number and type of windows, access, finish work, and conditions discovered after removal. Your proposal and scheduling communication will explain the expected scope.
Will replacement windows lower my utility bills?
New windows can reduce drafts and improve thermal performance, but actual savings vary with the existing windows, home construction, HVAC system, air leakage, weather, and occupant behavior. We do not promise a specific savings percentage without a qualified analysis.
What happens if hidden damage is found?
Work outside the written scope is explained and authorized before proceeding whenever practical. The contract should define how concealed conditions are handled.
Do you offer a lifetime warranty?
Warranty coverage depends on the selected product and written workmanship terms. We provide the applicable documents and explain major exclusions before purchase.
What areas do you serve?
Greater St. Louis, with an initial focus on St. Louis County and St. Charles County on the Missouri side.